Warranty And Support | Trunorth Canada
TruNorth composite decking outdoor space highlighting industry-leading decking warranty and customer support services.

Trunorth Composite & PVC Decking Warranty and Suppport

Find warranty information, installation resources, care and maintenance guides, and product support for TruNorth decking and fencing products. Our team is here to help you get the most from your outdoor living space, from installation through years of long-term performance. A rare modern comfort: products with actual support attached to them instead of a mysterious PDF buried three corporate mergers deep.
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TruNorth Clubhouse Lifetime Warranty 25 Year Fade Stain Warranty

PVC Decking Warranty

(Clubhouse Ultra & Aurora)

Our TruNorth Clubhouse Ultra and Aurora PVC decking lines are backed by a Lifetime Limited Product Warranty, providing long-term protection against manufacturing defects and structural issues.
These products are also covered by a 25-year Fade & Stain Warranty, helping ensure your deck maintains its colour and appearance over time with minimal maintenance.

TruNorth Decking Fade Stain Warranty 25 Years

Composite Decking
Warranty

(Accuspan & Enviroboard)

Our Accuspan and Enviroboard composite decking lines are engineered for durability and long-term outdoor performance. These products are backed by a 25-year Fade & Stain Warranty, helping protect against colour fading and surface staining under normal residential conditions.

TruNorth Decking Fade Stain Warranty 20 Year Slide Go Fence

Slide & Go Fence
Warranty

Our Slide & Go fencing system, constructed using our composite boards, is designed for strength, durability, and low maintenance. The system is backed by a 20-year Fade & Stain Warranty, helping ensure lasting appearance and performance in outdoor environments.

TruNorth products are designed for long service life with minimal maintenance. Our warranties reflect the confidence we have in our materials and manufacturing process.

Warranty information icon showing protective shield

Register your Trunorth Product

If you believe your TruNorth product may qualify for a warranty claim, please review the warranty documentation above and contact our support team. Our team will help verify product information and guide you through the claim process.

Project Information

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How to Submit a Warranty Claim

If you believe your TruNorth product may qualify for a warranty claim, please review the warranty documentation above and contact our support team. Our team will help verify product information and guide you through the claim process.

Photo Requirements

  • At least 1 photo clearly showing the area/condition of concern
  • 1 panoramic photo of the entire deck
  • 1 close-up photo of the end of a deck board

Select 1–3 photos showing the area or condition of concern.